Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

We collect information you provide directly: username, email address, age group, and gender. We also collect usage data such as chat activity, IP address, browser type, and device information to improve our service.

2. How We Use Your Information

• To provide and maintain the Chatiw chat service
• To create and manage your account
• To send service-related communications
• To enforce our Terms of Service and community guidelines
• To improve and personalize your experience
• To detect and prevent fraud or abuse

3. Data Sharing

We do not sell your personal data to third parties. We may share data with trusted service providers who assist in operating our platform, under strict confidentiality agreements. We may disclose data when required by law.

4. Cookies

We use cookies to maintain your session, remember preferences, and analyze usage. You can control cookies through your browser settings. See our Cookie Policy for details.

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your personal information.

6. Your Rights

• Access your personal data we hold
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt-out of non-essential communications

7. Data Retention

We retain your data for as long as your account is active. Upon account deletion, your personal data is removed within 30 days, except where retention is required by law.

8. Children's Privacy

Chatiw is strictly for users 18 and older. We do not knowingly collect data from minors. If we discover a user is under 18, the account will be terminated immediately.

9. Contact

For privacy inquiries: privacy@Chatiw.com